Pricing: Costs and fees for debt collection
In the debt collection industry, there are various, often opaque pricing structures for clients, which often include hidden costs and commissions. We want to strengthen your cash flow. Find out how it works.
Prices for our debt collection service
Our debt collection service starts with out-of-court measures and extends to legal dunning and insolvency management.
What we offer
- Automated dunning process, pre-judicial
- Legal steps
- Long-term monitoring
- Insolvency management
No upfront payment¹
0,00 € EUR
Start nowIf we incur costs from third parties during processing, we will either cover them or discuss them with you in advance.
What costs can arise when commissioning a collection agency?
During the collection process, there are steps where third-party costs may arise. We only initiate these after consultation. Below, we clearly show you what costs may arise and what we cover. We also show you a comparison with other providers.
Collection Process
25+ contact points (email, letter, WhatsApp, ...) using artificial intelligence. ✨
Vs. other providers
Other providers often have a weak focus on the pre-judicial process to charge high costs in the judicial process.
Our trained staff contacts debtors to find solutions. The number of calls is based on the claim.
Vs. other providers
Other providers often don't offer this for operational reasons or only with a surcharge.
Transparent court costs, which are to be borne by the opposing party in case of success. These start at €36.00 for a dunning notice (as of 2024).
We don't charge a non-success fee. In case of failure, we recommend follow-up measures and carry these out optionally.
Vs. other providers
Other providers often charge fixed amounts or a portion of the invoice amount as compensation for expenses.
We process your claims without additional costs in all regions of the world and in multiple languages.
Additional Services
We cover the costs of an attorney's letter.
Vs. other providers
Other providers often charge additional flat rates for this.
We handle the collection and monitoring of installment payments.
We handle additional address research and find current data on debtors through third parties if desired and pass on the fees we incur without markup. Availability depends on the claim.
We handle the support of debtor insolvency proceedings. Availability depends on the claim.
Vs. other providers
Other providers often charge percentage fees of about 15% and flat rates for this.
We monitor the financial situation of debtors. The period depends on the claim.
If needed, we can refer you to our partners for legal consultations on open cases.
We offer an optional payment reminder service that starts before default. Here we send reminders in your name and with your design.
Features
Get daily updated information through our dashboard. You can also directly through the dashboard consult collection services and assign the mandate, we work digitally.
Analyze your performance and receive reports in CSV format.
Transmit your open invoices automatically through your existing accounting tool .
For example, set the maximum allowed number of installment payments or your own logo for reminders.
Set up email notifications (e.g., for payouts).
Your payout.
Explained in one minute.
Creditors often ask why the amount paid into their account is less than what we have recovered from the debtor. The short answer: VAT. We’ll show you how it’s calculated and how you can get it back.
Request a demoHow it works
Payment in 3 stages
The debtor pays
The debtor pays the claim amount (your money) plus our collection costs (our fee). They owe it all, so they pay it all.
Invoice & payout to you
Before we pay the money to you, we will deduct our fee, including the statutory 19% VAT. This means that the amount paid out may be slightly lower than expected.
VAT goes back to you
You can claim back the 19% VAT via your advance VAT return to the tax office. This means you will ultimately receive the full amount of the principal claim.
Example: your invoice
The €19 in VAT is not a loss to you. You can claim it back from the tax office via your advance VAT return and will ultimately receive the full amount of the principal debt back. The calculation of VAT is required by law and is the same for all debt collection agencies.
Common questions
Why €981 and not €1,000 right away?
By law, we are required to charge 19% VAT on our debt collection fee. This VAT is not legally classified as a penalty for late payment and therefore cannot be charged to the debtor. For this reason, the €19 will initially be deducted from your payment. If you are entitled to claim input tax deduction, you can reclaim this amount from the tax office via your advance VAT return. This means you will ultimately receive the full amount of the principal claim.
Do I pay the collection fee?
No. The debtor pays it, on top of your claim. Your €1,000 stays fully intact.
Is the VAT a real loss?
No. If you are entitled to deduct input VAT, you can claim the VAT back from the tax office via your advance VAT return. This will not incur any additional costs for you.
Still unsure?
Your account manager will walk you through your exact case.
Numbers differ slightly by contract and by individual claim. If something on a specific payout looks off, send it over. We'll reconcile it line by line.