Company size
11 - 50 employees
caya x Debtist
caya digitizes the mail. Debtist simplifies debt collection.
Headquarters
Berlin
Founded
2017
Industry
Software and document automation
caya turns time-consuming document work into digital processes. To ensure that outstanding invoices in the company do not become a time-consuming administrative task, Debtist supports the finance team with a structured collection process. Easy to use, with personal support and a dedicated contact person who can provide quick assistance.
About caya
Less paperwork for medium-sized businesses
Digitize postal mail, extract information, and automatically forward documents: caya helps companies simplify their document processes. The Document Automation Suite combines these tasks in one solution and reduces the manual work between incoming mail and further processing.
The Berlin-based company relieves its customers of administrative tasks that cost time every day. Documents need to be sorted by hand less often, information does not have to be transferred multiple times, and documents do not have to be searched for at length.
This way, teams keep an overview and can access the documents they need across different locations. For caya, digitalization above all means making day-to-day work with documents easier.
36 days
until the first payment
Debtist supports caya in realizing outstanding receivables.
Noticeably less effort in day-to-day finance work
An intuitive platform and a dedicated contact person make the daily work easier.
The success story
How Debtist relieves caya’s finance team
Those who automate document processes know how much effort goes into recurring administrative tasks. Outstanding invoices can also trigger such tasks: checking incoming payments, tracking processes, and coordinating queries. Since June 2025, Debtist has been supporting the finance team with a structured collection process, an intuitive platform, and personal support. This also makes working with outstanding invoices easier in everyday business.
01
Challenge
Outstanding invoices mean additional work for caya in day-to-day finance operations. Outstanding payments have to be tracked, processing statuses checked, and queries clarified. At the same time, customer relationships continue – communication therefore has to remain professional even when invoices are unpaid.
With every additional case, the coordination effort grows. What can still be handled on the side with individual receivables increasingly ties up time and attention in the team when there are many cases.
The challenge is to process outstanding receivables consistently without burdening day-to-day business with additional organization. To do this, caya needs a clear, easy-to-use collection process and a reliable partner who can provide quick support with questions.
02
Solution
With Debtist, caya relies on a structured collection process. Via the platform, the finance team keeps an eye on the processing status of outstanding receivables and can track how individual cases are progressing.
The intuitive operation makes the team’s daily work easier. Information on ongoing cases is clearly accessible and gives caya a shared basis for coordination with Debtist.
A dedicated contact person is available for queries, who responds quickly and supports the clarification of specific issues. In this way, Debtist combines digital transparency with personal support and ensures that caya is reliably accompanied both in ongoing processing and with individual questions.
03
Result
In a large proportion of initiated cases, Debtist reaches the debtors and advances the processing of outstanding receivables. This leads to concrete payment successes for caya. Via the platform, the finance team can track progress and maintain an overview of ongoing cases.
At the same time, the collaboration proves its worth in day-to-day business. The structured process simplifies the organization of collection cases, while queries can be clarified quickly through direct contact with Debtist. Anna-Lena Spogis confirms that this makes the team’s everyday work significantly easier.
For caya, the partnership thus means reliable support with outstanding receivables and a noticeable relief for the finance team. Debtist takes responsibility in the collection process and helps ensure that processing remains clear even with many cases.
With Debtist, we have a structured collection process with a dedicated contact person who responds quickly. The platform is very intuitive and easy to use – it makes our everyday work significantly easier.