Imprint

Received a letter?

Please always include your reference number.

Email (Debtors, Lawyers, Support): mahnungen@inkasso.debtist.de
Telephone: You will find the number on the letter you received – this ensures you reach the correct contact person.
Alternative: +49 69 / 8088 4534

Availability:
Monday – Thursday:
8:00–18:00 CET
Friday:
Not reachable by phone

Information pursuant to § 5 TMG

Contact

Please always include your reference number.

Email (Debtors, Lawyers, Insolvency Administrators, Service): mahnungen@inkasso.debtist.de
Email (Sales, Press): info@debtist.de

Postal address:
Debtist GmbH, CAYA Postbox 828300, 96035 Bamberg

VAT Identification Number according to §27 a of the German Value Added Tax Act: DE361171588
Tax number: 14/689/65716

Person responsible for content according to § 18 para. 2 MStV:

Lukas Stoffel, Debtist GmbH, Taunustor 1, 60310 Frankfurt am Main

Service provider

United Kingdom

Debtist Ltd
128 City Road
London EC1V 2NX
United Kingdom

Represented by: Lukas Stoffel
Company registration number: 16592439
Registered with Companies House, Cardiff, United Kingdom
Registered in England and Wales under the Companies Act 2006
Registered office: London, United Kingdom

Supervisory authority: Financial Conduct Authority (FCA) – under the Appointed Representative relationship with Lawton Hathaway Ltd, the authorised Principal firm.

Germany

Debtist GmbH
Taunustor 1
60310 Frankfurt am Main
Germany

Represented by: Lukas Stoffel

Commercial Register HRB 135122, Local Court Frankfurt am Main
Registered office: Frankfurt am Main

Supervisory authority pursuant to § 5 para. 1 no. 3 TMG:
Federal Office of Justice, Legal Services Register
Adenauerallee 99–103
53113 Bonn
(also registration authority under the Legal Services Act)

Registered in the Legal Services Register, reference number 2025 0000 1427

Sweden

Debtist AB
c/o Advantage Advokatbyrå AB
Sveavägen 33
111 34 Stockholm
Sweden

Represented by: Caroline Kops (Managing Director)
Organisation number: 559547-6390
Registered with the Swedish Companies Registration Office (Bolagsverket)
Registered office: Stockholm

Supervisory authority: Finansinspektionen (FI) – Swedish Financial Supervisory Authority
Box 7821, 103 97 Stockholm, Sweden

Denmark

Debtist ApS
Applebys Plads 5
1411 Copenhagen K
Denmark

Represented by: Caroline Kops (Managing Director)
Company Registration (CVR): 45391981, VAT Number: DK45391981
Registered with: The Danish Business Authority (Erhvervsstyrelsen)
Registered office: Copenhagen

Dispute resolution

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Liability for content

As a service provider, we are responsible under § 7 para. 1 TMG for our own content on these pages in accordance with general laws. According to §§ 8 to 10 TMG, however, we are not obligated to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity.

Obligations to remove or block the use of information under general laws remain unaffected. Liability in this regard is only possible from the moment we become aware of a specific legal violation. Upon becoming aware of such violations, we will remove the content immediately.

We offer no guarantee for the timeliness, accuracy, completeness, or quality of the information provided on this website. Liability claims against the author relating to material or immaterial damage caused by the use or non-use of the information provided, or by the use of incorrect or incomplete information, are excluded unless the author can be proven to have acted intentionally or with gross negligence. All offers are non-binding. The author expressly reserves the right to change, supplement, delete or temporarily or permanently discontinue parts of the pages or the entire offering without separate notification.

Our website contains links to external third-party websites over whose content we have no control. Therefore, we cannot assume any liability for these external contents. The respective provider or operator is always responsible for the content of linked pages. Linked pages were checked for possible legal violations at the time the link was created. No illegal content was identifiable at that time.

A permanent content check of linked pages is not reasonable without specific indications of a legal violation. Upon becoming aware of legal violations, we will remove such links immediately.

The content and works created by the website operators on these pages are subject to German copyright law. Reproduction, editing, distribution, and any type of use outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this page are permitted only for private, non-commercial use.

Where content on this page was not created by the operator, third-party copyrights are respected. In particular, third-party content is marked accordingly. If You nevertheless become aware of a copyright infringement, please notify us. Upon becoming aware of legal violations, we will remove such content immediately.

The author endeavours to observe the copyrights of all graphics, sounds, and texts used in all publications, to use graphics, sounds, and texts created by the author, or to rely on licence-free graphics, sounds, and texts. If an unmarked graphic, sound, or text protected by third-party copyright nevertheless appears on one of the pages, the author could not determine the copyright status. In the event of such an unintentional copyright infringement, the author will remove the relevant object from the publication or mark it with the appropriate copyright notice after being informed.
The copyright for objects created by the author remains solely with the author. Reproduction or use of such graphics, sounds, or texts in other electronic or printed publications is not permitted without the author's explicit consent.

Debt collection services

Terms and conditions

Standard:

The contract shall enter into force upon signature and shall remain in force until further notice. Termination is possible with three (3) months' notice to the end of the month.

Exclusive:

The contract shall enter into force upon signature and shall have a term of 24 months. During this period, the contracting party shall appoint Debtist as its exclusive debt collection partner for all claims. Termination is possible with three (3) months' notice to the end of the month.

Pilot+ Exclusive:

This contract shall enter into force on the date of signature. The first three (3) months shall be considered a pilot phase. During this period, either party may terminate the contract at any time with fourteen (14) days' notice to the end of the month. If the contract is not terminated before the end of the pilot phase, it shall be automatically extended for a further 24 months. During this period, the contracting party undertakes to appoint Debtist as the exclusive debt collection service provider for all claims. Termination may be effected with three (3) months' notice to the end of any month.

Right to withdraw from the exclusivity clause

The contract does not grant a general right to withdraw from the entire contract. It only grants a conditional right to withdraw from the exclusivity clause if the agreed average recovery rate is not achieved in two consecutive quarters, subject to prior written notice and a notice period of at least 30 days. This is supported by Debtist providing transparent reporting on the recovery rate at least once per quarter.

Value added tax

Companies may be exempt from value added tax depending on their VAT status or applicable exemptions. Therefore, we charge value added tax by default unless a customer is exempt from value added tax.

Last updated: 27 November 2025